We send several communications to partners to alert them that their domain name registration services will expire on a certain date.

If a partner does not renew the domain name registration by the expiration date, the domain name registration is subject to deletion at any time after that. In an effort to help our partners avoid unintentional deletion of their domain name registration(s), we may, but are not obligated to, provide our partners with a "grace period" after their domain name registration services expiration date(s) (a "grace period" begins on the day after the date of expiration).

We currently endeavour to provide a grace period that extends 7 days past the expiration date, to allow the renewal of domain name registration services. During this period a partner can renew a domain name registration; however, a grace period is not guaranteed and can subject to appropriate policy change. Consequently, every partner who desires to renew his or her domain name registration services should do so in advance of the expiration date to avoid any unintended domain name deletion.

After the grace period the domain will be removed from the partners account and we will inform the partner by email that the domain has been removed from their account and is going to be deleted. The domain will be placed in an internal 'pending delete' state. During this 'pending delete' state we can recover the domain name for an extra fee. This 'pending delete' state will last for a minimum of 2 days.

If an expired domain name registration is not renewed or recovered during any grace period provided by us, pursuant to our terms, the domain name registration will be deleted. Registry Operators may provide registrars with the ability to "redeem" a deleted domain name registration for a partner, and we, in turn, may (but are not obligated to) provide partners with an ability to redeem a particular domain name registration. Such a Redemption Grace Period (RGP) is not guaranteed and partners should renew their domain name registration services in advance of the domain name registration expiration date(s) to avoid deletion of domain name registration services. Currently, the Registry Operators provide an RGP for 30 days from the date of deletion. If we decide to provide the redemption service to a partner, we charge a fee (see our current price list for costs) to redeem and renew a domain name registration during the RGP. If the domain name registration is not redeemed by the expiration of the RGP, it is then placed on "Pending Delete" status for five additional days, after which it is deleted and the domain name character string is then once again available for registration.

In the event that a domain name registration is the subject of a Uniform Domain Name Dispute Resolution Policy (UDRP) proceeding and expires or is deleted during the course of the dispute, the party that filed the UDRP proceeding has the option to renew or restore the domain name registration under the same commercial terms as the original partner. If the case ultimately is terminated or the arbitrator finds against the filing party, the name will be deleted within 45 days.